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Practical material you can use this quarter

SIG National is building a body of knowledge on how to build and run a self-insured group. The first resource is available now — more arrive as the community shapes what it needs.

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Best-Practice Performance Measurement for a Workers' Compensation SIG

A research guide and administrator workbook covering claims quality, injured-worker outcomes, financial strength, risk control, operations, member value, and responsible growth. Seven measurement domains, a recommended board-level scorecard, and eleven worksheets for selecting the metrics that matter most to your group.

7
Measurement domains
11
Administrator worksheets
12–16
Board-level scorecard measures

Financial ratios describe what has already happened. The management system must also track the behaviors and operating conditions that will shape what happens next.

Important: This guide is an educational and management-planning resource. It does not replace the advice of the group's actuary, legal counsel, auditor, excess carrier, claims professionals, or state regulator. State requirements control whenever they differ from the practices described here.

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